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Frequently Asked Questions
What payment methods are accepted for website orders?
Visa or Mastercard.
Where can I find certificates (COA, COC, COP/COI, Regulatory) for my item?
All certificates are available online at www.texwipe.com/certifications. You must be registered to access documentation. Part and Lot numbers required.
How can I place a tax-exempt order on the website?
If you are a tax-exempt customer (ONLY Government Agencies, Educational Facilities & Non-Profit Organizations) please email your tax exempt certificate to Accounts Receivable at AR@texwipe.com PRIOR to placing your order and you will be notified when the account has been set up as tax-exempt so that you can submit your order. If you are not marked tax exempt PRIOR to placing your order, you will be charged tax on this order, and the tax will be unable to be refunded to you.
What is Texwipe's Return Policy?
All sales are final. All items are non-returnable/non-cancelable.
Locate a Texwipe Regional Sales Manager
1210 South Park Drive
Kernersville, North Carolina 27284
ITW Contamination Control BV
2132 VZ Hoofddorp
Tel: +31 88 1307 410
E-mail Address: firstname.lastname@example.org
3A International Business Park
Icon @ IBP #06-16
E-mail Address: email@example.com
No.4660, Pang Jin Road,
Wujiang Economic & Technological Development Zone,
Suzhou, Jiangsu, China
E-mail Address: firstname.lastname@example.org